The National Ambulance Service (NAS) has concluded a two-day operational efficiency training programme aimed at enhancing the delivery of round-the-clock emergency medical services across Ghana.
The 2025 training event, held on December 18-19 at the GNAT Hall in Accra, brought together the Service’s Board Members, Management team, and Regional Directors under the theme: “Enhancing the operational efficiency of National Ambulance Service for effective 24-hour service.”
The programme focused on strengthening institutional capacity, improving service delivery standards, and ensuring leadership alignment with the Service’s life-saving mandate.
Call for Dedication and Documentation
Board Chairman Nana Baffour Kotei Kutin Sraman II commended participants during his welcome address, praising Management and staff for their commitment to serving the public. He encouraged them to maintain their hard work and continue projecting a positive image of the Service.
Chief Executive Officer Dr. George Kojo Owusu emphasized the importance of proper documentation in emergency response operations. He urged Emergency Medical Technicians (EMTs) to meticulously record all cases and emergencies they attend to, noting that accurate documentation is essential for accountability and legal protection.
Strategic Sessions Address Critical Issues
The second day of the programme featured presentations on vital topics shaping the future of emergency medical services in Ghana, including:
• Legal regulations and ethical considerations for emergency medical services
• Clinical audit operations and quality assurance
• Strategic innovative leadership and corporate governance
• Sustainable financial pathways for the ambulance service
• Information and Communication Technology integration for efficient operations
• Community Medical First Responders and grassroots emergency response
• Implications of the 2026 tax reforms on NAS operations
The interactive sessions allowed participants to engage in practical discussions on continuous improvement, responsible leadership, and maintaining excellence in emergency medical care.
Remarkable Growth and Expansion
Since its establishment in 2004 with just seven stations across three regions, the National Ambulance Service has experienced significant expansion. By the end of 2020, the Service had grown to operate 297 stations nationwide, with coverage extending to all 275 constituencies across Ghana.
The Service remains committed to its core objective of saving lives and ensuring quality pre-hospital care for patients throughout the country.
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